[Legal business name], doing business as Antlers & Iron and/or Print Precise Pro, is committed to making printprecisepro.com accessible and usable for as many people as possible, including people who use assistive technologies.
Our Accessibility Goal
We aim to design, build, and maintain the site in substantial alignment with the Web Content Accessibility Guidelines (WCAG). Our current target is WCAG 2.2 Level AA where practical, with WCAG 2.1 Level AA as the baseline for core commerce and account workflows.
We do not claim that every page or third-party component is fully conformant at all times. Accessibility is an ongoing operational commitment, especially because the site includes custom product configuration, artwork uploads, proof approvals, checkout, account tools, and third-party payment/security services.
What We Work To Support
- Keyboard-accessible navigation and form controls.
- Visible focus states.
- Sufficient color contrast for text and controls.
- Semantic headings, labels, landmarks, and button text.
- Alternative text or accessible names for meaningful images and icons.
- Form validation messages that are understandable and available to assistive technologies.
- Responsive layouts that work on mobile, tablet, and desktop.
- Avoiding content that requires drag-only, mouse-only, or gesture-only operation where a reasonable alternative can be provided.
- Clear instructions for file uploads, proofs, order forms, quote forms, and checkout steps.
Complex Areas
Some areas may be more complex:
- Artwork upload and preview tools.
- Product customization and print-location selection.
- Digital proof review and approval.
- Third-party checkout, payment, security, or embedded services.
- Uploaded customer files that may not themselves be accessible.
If one of these areas prevents you from completing a task, contact us. We will work with you to provide a reasonable alternative way to get information, request a quote, place an order, review a proof, or receive support.
Feedback and Assistance
If you experience an accessibility barrier, please contact us:
Email: [Support email]
Phone: [Business phone]
Mail: [Mailing address]
Please include, if possible:
- The page URL.
- The device, browser, and assistive technology you were using.
- What you were trying to do.
- What happened or what blocked you.
- Your preferred way for us to respond.
We review accessibility feedback as an operational issue and use it to improve the site.
Third-Party Content and Services
Some parts of the site may depend on third-party services, such as payment processors, security tools, authentication providers, shipping tools, or embedded content. We cannot always control third-party accessibility, but we try to choose reputable providers and will look for alternative support paths when third-party tools create barriers.
Ongoing Work
As the site evolves, we continue testing important flows, including:
- Homepage and navigation.
- Product browsing and configuration.
- Artwork upload.
- Cart and checkout.
- Quote request.
- Contact form.
- Order tracking.
- Account login and order history.
- Proof approval and revision requests.
- Admin pages where staff need accessible operations.
